SWA is always changing and lately those changes are not good ones. People travel on SWA because there are no pets allowed. At least put the pets in the belly. You have no idea how many people are allergic to animals.
They send their children on SWA because they do not have to pay minor fees for it. So are they going to get special attention now.
It would have made more sense to stop peanuts service for those who are allergiec.
It now takes a long time for the phone to be answered because the new ticketing system does not work properly. Why don't you make sure your systems work before you go live with them.
Where Is Herb
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