12-06-2011
08:41 AM
13 Loves
My mom never flew SW and when I told her she was booked on a SW flight to come down to visit she was not happy with me. Once she saw how well things worked and how friendly everyone is she was quite happy. She just thought that the attendance on board were great when they sang to everyone. She also needs a wheel chair and with the boarding she was not sure how that was going to work and it just went as smooth and glass. Now when she flies any where she wants to be on SW.
Thanks SW for taking care of my Mom.
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