It seems as though being an "A-List Member" isn't all it's cracked up to be! I routinely log on to print my boarding pass at the exact time 24 hours in advance only to find that I get "B" boarding passes instead! What does being an "A-List Member" really mean? It's because there are 60 other business customers who routinely fly your airline ahead of me? When I get to the airport and wait at the gate for my flight, I see kids, family's, etc. way ahead of my boarding position. Do they fly your airline 4-6 times a month....don't think so!
Now when I get to the airport and go to reprint my boarding pass, I am directed to see if I want to pay the extra fee to board in "Business Select"! Nice way to make extra money off of your loyal customer base! You don't need to charge for bags...your making your money on the back end with so called Business Select upgrades for those who should be boarding A-List to begin with!!!
I just recently paid $683 for a round trip flight from Phoenix to Indianapolis when the cheapest flight option was $257 for US Air all because of the fact of my so called "A-List Membership"! I see no benefit in spending this extra money then getting "hosed" in upgrade fees when I check in if this going to Southwest's policy towards business customers. I applied today for US Airways Membership in their business travelers program.
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