booked a flight for my sister (she has no computer) she got the last seat in front of the bathroom..
I've been reading a lot of the comments and it seems like you have so many customers that like your system because they rush 24 hours before the flight and print out their boarding pass....
what about the guy that is somewhere without access to a computer....
always the last seat on the plane? there has to be a better way....
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we fly often to New England and use Southwest a lot, but to be honest with you, if we can find the same flight for the same price (which is often) with reserved seats, we will....
I've wanted to tell this to you for a long time, just didn't have an outlet!!!
I've just recently talked with many people in the waiting line and they all said the same thing, they would fly you more often, if the seats were reserved...
so, we hope you are listening!!!!!!!!
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