I live in Alaska so don't have a chance to fly Southwest often. I flew this morning though from Phoenix to Orange County, CA and have this to offer:
I bought the Business Select and was disappointed that there wasn't an express bag drop and an express security line for the Business Select customers...that would be a lot more important to a business traveler than a free drink coupon. Especially at 7:15AM
The boarding process went very smoothly and I thought it was great!
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