I flew through the SA airport with the new seating policy and it is a step in the right direction. Southwest will still never become a favorite of business travelers until 2 things much more important to business travelers are addressed. One why is there no loyality program, so that folks that fly you most are assured of the coveted A boarding card and two, why do we still have to pay to go standby if we are smart enough to book ahead to have a good rate. The only way SWA still rates high is because they still do a fair job in leaving the airport on time. So don't mess with the things that are not broke and work on the things that really matter.
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