I'd like to see wi-fi offered free. I think it fits with the image Southwest has created of providing basic airline services without nickel and diming its customers...the reason I tell my company to book me on Southwest unless I'm going to a destination Southwest doesn't serve.
If free wi-fi is not feasible, then as a former A-lister and frequent business select flier, I like the idea making wi-fi free to those customers and charge a modest fee for other passengers. One idea was make it the same price as a drink and let passengers either pay the $4 by credit card or redeem a free drink coupon. Being able to use Rapid Rewards is another excellent idea
Definitely block VOIP/SIP!
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