I do not like this at all! You say you 'do not' have to purchase this option. Let's look at that. You wait until the 24 hour point to check in on-line. Now after all the Business Select passengers/A-Listers/ and now Early Bird - you might as well sit in the lavatory (ok-bit extreme) - but you probably be in the 'C" boarding group and just hope for a good seat. So - really you are forcing us - YOUR CUSTOMER - to pay this. Your pushing people away instead of bringing customers in. Raise the overall fare by $10, go to assigned seats or limit the number of seats for this program on each flight. I mean not every seat on the plane is a discount fare, so why have every seat open for early bird?
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I do not like this at all! You say you 'do not' have to purchase this option. Let's look at that. You wait until the 24 hour point to check in on-line. Now after all the Business Select passengers/A-Listers/ and now Early Bird - you might as well sit in the lavatory (ok-bit extreme) - but you probably be in the 'C" boarding group and just hope for a good seat. So - really you are forcing us - YOUR CUSTOMER - to pay this. Your pushing people away instead of bringing customers in. Raise the overall fare by $10, go to assigned seats or limit the number of seats for this program on each flight. I mean not every seat on the plane is a discount fare, so why have every seat open for early bird?
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Come on SWA!! I do not like this program at all. Why don't you raise ticket prices for all fares by $10? I know this concept looked good on a whiteboard, but hello - we 'YOUR CUSTOMERS' do not like this. If you want to change that badly go to assigned seats or better yet if you really want this 'early bird', then limit the number of seats per plane for it!! Keep this up and you will force us to fly another carrier.
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