01-07-2011
08:32 PM
2 Loves
I'm definately NOT happy about this new program. I've been flying with Southwest for 9 years and have been a loyal customer for all these years....not anymore. I will look elsewhere when booking my flights from now on. I was also considering buying stock with SW, again, I think not. Please reconsider and bring back the old system to keep your loyal customers.
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