I recently relocated from Philadelphia to Charlotte. For many years, we were held captive by USAirways in PHL. High fares, poor service, etc. When Southwest began service from PHL, everything changed. I never booked a flight without first checking SWA.
Now, I am in Charlotte and feel like the clock has been turned back 10 years. Fares are outrageously high particularly because there are limited options other than USAirways. Ironically, the highest fares I pay are to go home to PHL. Never less than $500. The nearest SWA airport is Raleigh and it is too far to be a realistic option for most trips.
Please consider CLT as a port of expansion. There is a clear gap in the SWA route map and Charlotte would draw passengers from NC and SC.
I can't even fly my family of 5 to Florida for less than $2,000 off-season!
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