Wi-Fi should definitely be free - it fits more with the Southwest image. If nothing else, free for Business Select and/or A-Listers.
On that same note, why in the world would I pay for Wi-Fi on a flight from Philadelphia to San Diego when the battery in my laptop is only going to take me to St. Louis (if I'm lucky!)? If you're going to charge for the Wi-Fi, you best be adding electrical outlets to your planes as well. In fact, you should just do that anyway!!!!! I can't tell you how many times I've been RIGHT in the middle of something and BAM! Laptop dead, my mind explodes. Its not fun.
... View more