04-20-2018
01:37 PM
04-20-2018
01:37 PM
I hope its better than your old one - I just got used to SW messing with me. And just try to get customer service - its a joke. Will never fly SW again. They will one day realize that there are other airlines that people can fly and then maybe...just maybe they will learn how to treat their customers.
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The new program is awful! It used to be one flight = one credit. Now my one flight only got me 390 points and I need 1200 for a credit....So I have to pay 3 times as much? The only reason I kept going to Southwest was so eventually I'd be rewarded, but I guess it's back to Priceline and Expedia to find the cheapest airline...one that doesn't break its promises!
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