I agree at least partially with the folks above. I have been a very loyal Southwest fan for years - even driving to Cleveland to fly when you didn't fly into Pittsburgh where I lived. Now your points system looks a lot like US Airways. The only difference so far is that you haven't started charging for bags yet - is that next?
As the guy above said, all of this could have been avoided if you'd remembered "if it ain't broke, don't fix it." We - those of us who buy the cheapest tickets you sell, and not business - have been your bread and butter for years. I know people who have been flying Southwest for business at the cheapest prices just so they could get the free flights faster. Their companies are happy that they fly so cheaply - and sometimes they OWN the companies!! Now - I'm not sure what they will do - they can't afford the business rates......
Think it over, folks!!
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