01-11-2011
10:59 PM
1 Love
Well Southwest it looks like you have made a VERY bad business move. Unfortunately you are losing money before the actual launch date of your NEW Rapi Rewards program. I am so VERY disappointed in this move by Southwest and have already booked 3 of my next 4 flights with United because at least THEY aren't trying to insult my intelligence and I know what I'm getting with their Rewards program. I hate to see my relationship with Southwest end after 9 years of MY loyalty. I believe in "treat others as you wish to be treated". Goodbye Southwest!!!!!
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