02-15-2010
08:09 PM
2 Loves
"At that time, our Employees made the decision to remove Kevin after a quick judgment call that he might have needed more than one seat for his comfort and those seated next to him."
Are your employees robots that can't change their mind after they made a decision? I can understand them going, "Alright, maybe we should boot this guy." But once you see that hit fits in the seat, why do you STILL KICK HIM OFF? That makes NO sense. Your airline just sucks, that's the problem.
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