I, myself, have had a bad experience tonight with Southwest. I have been working to book a trip to four for my entire family to Orlando and been checking flights daily. I decided to book our flights today, even though they were incredibly expensive AND choose SWA over others that were cheaper because of the reliability. After booking three flights (because the site would not let me book them at the same time) the fourth flight price went up within 5 minutes of my first booked ticket. The customer relations person said that the flights must have been book for that price. Give me a break, we are all flying at the same time, sitting in the same section, with no special treatment. I was appaled that we now have to pay for more expensive air fare for one of the passengers because of this. It is so ridiculous and completely unreliable. I will never fly SWA again.
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