01-10-2011
04:38 PM
3 Loves
SW,
I dont think this change was brought on by customers as much as it was by your stockholders. Quit telling us that it's raining while you spit on our legs. I am a long time SW customer and it never occured to me that the program needed changing, nor have I EVER heard fellow road warriors ask for it. This is not the customer service model that Herb founded the company on!
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