09-03-2009
11:43 AM
14 Loves
Just another suggestion about pricing. I am a frugal customer. This is why I fly SWA for business and pleasure for "peanuts". One option between the "free for all" or "free for rapid rewards members" and $2-$12 (yikes!!) might be the option to purchase 6 months or 12 months of WiFi service with your awards or at least some of your accumulated points. You could opt to accumulate points to apply towards free WiFi instead of a free flight perhaps? Or you could spend your already accumulated awards/points to get free WiFi? You could also send a free WiFi coupon (good for use on one trip) on rapid rewards members' birthdays. I have gotten all kinds of other SWA goodies on my birthday such as luggage handles, surgical booties for my feet during security lines, etc. and this would seem to be a nice addition to that list. (Hope this did not double post!)
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