Hi again, Bill.
Last comment on this subject. Since the only response i got was from Harpo telling me to chill, I guess the blog's good for venting.
As promised, the schedule was updated today, I assume at 10:00. I looked for my 5/25 award flights at 11:00 and by golly there were only TWO FLIGHTS available on 5/25. Lots of "not available" on the other dozen or so.
There were lots of choices on the return, so that was good. And by coincidence one of the two on 5/25 fit my needs.
But I see a lot of price differences, trending upward. You guys aren't out of hot water yet. I fly SWA because it's a good deal and because of those silly little things the crews do that make flights enjoyable. The crews seem a little less happy and the deals are not as good. Pan American acted like they were doing you a favor letting you use their airplane. You guys need to go back to your roots. Fun flights that cost less.
If you don't have a differentiator, you won't survive and that would indeed be a shame.
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Hi again, Bill. I had a little spare time and read the whole blog. Have some comments:
1. It's hard to find. Archived while active? Fits right in with schedule release.
2. I commented in my last entry that 2/9 is drop-dead day. Now i see a promise right from Little Orphan Annie: Tomorrow! Tomorrow! We'll see.
3. You have a lot of support and a lot of aggravation in this blog, Remember that Nielson uses 1000 families to plan TV schedules for 3,500,000 viewers.
4. You still have until Friday to keep this customer. Friday, not Saturday.
5. Jet Blue flies where I fly for about what SWA costs. Now that you've removed all the NS service to Manchester NH and most to PVD, one connection through JFK to Boston isn't that bad. Except for the Big Dig, which brings us back to similes for the scheduled release.
Fix it by Friday, Bill. I really like SWA but my patience went away when I hit 65. I don't have time to waste.
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This is starting to get serious. I have booked resetvations in Las Vegas for a week and would like very much to fly Southwest. My week in Vegas is just beyond the 10th of May. That means, until the chicken bones or goat innards or whatever method you guys use to decide the release date of new scheduling pops, I can't use my favorite airline.
American used to be my favorite airline. Their service's convenience became less than perfect and Southwest had what was at the time the best service and site in the industry.
Key phrase in the above is "used to be". If I don't see a schedule update by, say, 2/9 (that's Friday), I may need a new airline of choice.
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