I have chosen SW for several years as my airline of choice for my weekly business and holiday travel. One of the main reasons is the wonderful Rapid Rewards program. Only 2-3 days a year that are blacked out and then.. any seat any flight! What happened? I am SO dissapointed in the new program. I doubt you will recieve a Freddie Award thisyear! First I wait so long for the summer schedule to come out, then find out that I can only use my RR tickets for certain "published" connections and then those are SO incredibly limited I am needing to spend extra days on each end of my vacation in order to return home! Then I have to drive an additional 5 hours because I can't fly back to my origination city. What happened to the days when the reservationist and I could spend time making our own connections to travel cross country. Next thing you will probably change is the ability to easily change flights without losing any funds. One piece at a time you are becoming like everyone else. I guess it is time to find a new airline!
... View more
