This policy flies in the face of the long standing concepts upon which Southwest was founded. There is no point in paying an add-on fee when there is no guarantee of getting any better seat than one might get from general boarding. If Southwest wants to assign seats, it should do that, and not make it a guessing game. But then it becomes just another airline. Most of Southwest's policies are winners and make it the leader: no penalty for changing flight plans within one year, no charge for first checked bag, generous rapid rewards program that includes easy redemption of awards and free drink coupons, on-time departures, and consistent service. This policy is a negative and should be scrapped. Thanks for posting this. Because of Southwest we have been able to see most all of the USA again and again for over 20 years !!! WE are confident Southwest will do the right things, and thank you for always getting us there.
Byron in San Diego
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