02-16-2010
11:40 AM
That truly is a very slap in the face apology. While Kevin Smith isn't the thinnest guy in the world he is no bigger than many people I know. And you "apology" insinuates that he is indeed very fat and couldn't fit in the seat without actually coming out and saying it. try less PR speak and just say the truth. SW messed up and will try and make sure this won't happen again. If he was so fat why didn't you do something at check in? Perhaps SW should start weighing and measuring people before they head through security?
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