To whom ever at Southwest Airlines that decided a SWA potential customer may put the time and effort of locating the best flight plan & price on Southwest Airlines web-sight, but is NOT allowed the option to book web price( wanna get away) by calling their 1-800 service to book such flight is just plain BAD business sense, and i am very dissappointed that SWA would have such a policy.
This policy of forcing customers, whom may have a distrust in sending their personal credit card # thru cyber space, are penalize by NOT being allowed to booked the "wanna get away" price/savings thru their 1-800 customer service/reservation dept. is just plain wrong
Just because i feel more at ease at giving my credit card # to a Southwest representitive via by phone, than thru the distrust of the net, i should still be allowed to booked the flight and price of such flight that which i found in your(SWA) web sight. After all, I DID, put the time and effort in selecting all that is required in booking such reservation.
All was left is for a you(SWA) was to recieve my method of payment thru your representitive(person) and place my reservation into your system...and for that you(SWA) are going to penalize your customer by charging them $100.00 difference in price mark-up just because i do not trust, therefore, refuse to send my credit card # thru the web is outrageous to say the least.
Wont allow me to make payment that gives me peace of mind while same time reap the savings and benifits from my time and effort on your web-sight, well then, you just lost my business. "wanna get away". THANKS, but NO THANKS.
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