I thought Southwest was a fun airline, the people's airline? Like me your management probably grew up in the 70s & 80s, what happened to them? Have you all gotten so old over the years that you've lost touch with reality?
Get hip again SWA pulease, or you'll get the handle Staid-West Airlines! Virgin America will be laughing all the way to the bank as they pick up the younger aged passengers and even 'mature' young people like me.
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