06-22-2009
01:41 PM
3 Loves
I find value in pricing differences for a one hour flight vs a five hour flight I suppose. But adding a price difference per type of equipment that I could use does nothing for me other than confuse and "nickel & dime" the experience. I would rethink this strategy and come up with something a little simpler. Additionally, I think the pricing of up to $12 is much to high. Even on a five hour flight, I would be hesitant to buy it. I would suggest a max of $8.
In regards to previous comments from others, I agree with adding free WiFi to Business Select customers and adding WiFi coupons in your frequent flyer program.
Thanks for experimenting and looking for the best value and program offerings. As always, I am happy that you look for comments from your customers.
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