01-13-2011
09:02 PM
2 Loves
I'm a RR member who belongs to the A-List. I've flown SW, hundreds of times and have flown roundtrip flights, most weeks for the last 4 years. I've been told a couple of times by agents when I call, that my account is one of the largest they've ever seen. I think I'm a big customer. No one has ever asked me for feedback! If you're not polling A-List customers, who are you polling?
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