02-17-2010
06:10 PM
1 Love
What is not being mentioned is that Kevin Smith is not 'that' big. I believe he's said he's around 260 pounds. Certainly there are people on this board who have had a very poor experience with an overweight person that would not have had a problem sitting next to someone of Kevin's size and the two women he was supposed to sit next did not express any concern.
SouthWest NEEDS to do something to fix this VERY quickly. Unfortunately for them Kevin Smith is a celebrity of some note, and has a pretty big mouth and is not shy about expressing himself. Can you imagine what this incident does to there image. Imagine the poor comments on this board being multiplied by a factor of 10 on boards on another website with a story not promoting SW's side of the story.
Please SW, at least come out with a better apology, and a commitment to altering proper guest courtesy practices... even if you have no intention on following through. At least it shows you care about your guests in the friendly skies. Make it right
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