02-16-2010
12:04 AM
Reading through these comments, it seems many larger people don't know, or want to acknowledge that they require two seats. Perhaps a better policy would be to ask passengers height and weight before the ticket sales and if their BMI is above a certain threshold they can be told at time of purchase that they need two seats.
I really appreciate Southwests policy and hope that they can enforce it normally through all flights.
thanks
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