01-25-2008
10:39 PM
11 Loves
A37 within 1second from the 24 hour time limit is disappointing for a business traveler seeking the exit row to work so I can work on a computer without the seat in front coming back on my screen. As a business traveler required to go for lowest fare your new pricing model hold positions for people paying more is not the way you used to treat the people that helped you get to where you are today. Before at least I had the choice to get to the airport early to want in line to get a perferred seat. I have loved Southwest over the last 15 years because the difficulties of travel were generally made better. Please don't let that slip.
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