We have digs at SpruceCreek Flyin in Florida also a farm in Kansas. We fly SWA exclusively. Flight 2112 and 810. I had polio as a child and use crutches, slowly. On Jan 22, 2112 MCO-MCI I was in pre-boarding in a wheelchair because its easier than walking and backing up passengers. Along came Capt Joseph Bratton. and pushed me down the jetway!. I was impressed. Just load and go, and don't worry about whose job responsibility it is. Not only does he fly the plane, he helps the passengers!. I have a friend going FLL-MCI twice a month. I have told him about SOUTHWEST. He struggles through Atlanta, gets routed through Dallas, Minneapolis. etc. Finally gave him one of my RapidRewards tickets. I think he got the message. Also have Florida neighbors going back and forth STL DAB. Tried to talk them into SOUTHWEST to MCO, Gave them my next Rapid Rewards so think they got the message. A few years ago my husband had a spinal tumor and needed immediate surgery. We were ready to head back to Florida. I called Reservations and got Angela in OklahomaCity. She graciously handled everything and assured me things would be fine. I told her I was about ready to binge on a bag of M&Ms. She likes almonds and I like peanuts. I got the biggest bag on M&M almonds and sent them to "Angela" at Southwest reservations.. She got them and sent a pair of Southwest luggage tags, which look great on my hotpink crutches. Thank you to all the wonderful people we meet on Southwest. Cheryl Zibell JBlev25353@aol.com Topeka, Ks.
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