Southwest Airlines Community

CHICAGO!!! CHICAGO!!! I feel cheated we flew through Midway in early October in the evening, unfortunately the weather was bad so we missed out on the views. (SW how about some pictures of Chicago). Still in all this was the first time back to Chicago since entering Navy boot camp, in 1968 and departing home after bootcamp. Still in all we did have a great time at the shops in Midway. Due to our flights having to change to the next day, and when we arrived back in Albany our luggage decided to take a separate flight. So what if it was a couple of hours difference, from our flight and the luggage's flight. The great people at SW, made sure it got there even though a couple hours later, and the SW people in Albany were right on the ball. We went and got our car from Park, ride, and fly, had lunch and got our luggage a couple of hours later. Yes it was the end of our flight, so it didn't matter as much as a person continuing on, but with the amount of luggage handled there are bound to be some problems. SW people are great but like the rest of us they are human and make mistakes, also. Give them a break. KEEP UP THE GOOD WORK SW!!!! JACSR ... View more

SHH!!! Please don't tell the other airlines about your blog site. You woudn't want to have them to copy your ideas. I realise that some of the your competitors probably do try to be like SW, but I have heard more bad then good comments about other airlines. (NO NAMES MENTIONED) It kind of reminds me of a bus driver who gets to tell people where to get off. Ofcourse first they would have to offer the fantastic service, the great employees, the great deals on flights, and in general your spirit. Wow, I guess you don't have any worries. I love the Blog site, I started using it just prior to a Houston trip, and love reading the comments, appreciate the jocularity, and want to see this continue. You have a winner, keep it up. Jacsr ... View more