It simple.... Over the next month or 2 when people board hand them a ballot with the question YES or No for assigned seating. If you care about the customer this is a way to let us decide. this way everyone has a say even those business travels who complain about standing in line at SWA but don't complain about standing in line to board on American when they are blocking the way for group 2 to board and they are group 5 so they can put there over loaded carry one roller bag in some where
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I fly allot for a living and although due to schedules I don't always fly SWA. But i try to as often as possible. I agree with a comment made earlier. I was on a airline that was full but the back sit. I was jammed against the window and for me thats hard because i am a LARGE guy. Yet the back row was empty and i was not allowed to move to the rear because they save those for the flight crew. I thought i paid for the ticket and they where suppose to be working not shooting the bull. If you change then what in it for me as you will be the same as the other. DONT CHANGE
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