I love SW because all personal are kind and considerate and really go that extra mile! My husband and I had to go out to Cleveland as he needed open heart surgery and SW took care all all the arrangements in no time at all! Even used my frequent flyer miles. I had to cancel our return flight as complications set in and needed another week for recovery. No problem! SW rearrange our flight on one one days notice, with no charge! What service! SW, you are our airline!! You even make it easy for this senior couple to fly from Providence to San Diego to visit our daughter and family without changing planes!
We love you, SW!
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