Hi there. I googled "airline customer service blogs" and up you popped. Not sure my offering will even mesh with what you're doing, but I'm Jeff Hoyt and I write and produce a podcast called "Hoytus Interruptus." My latest show is called "Freshly Squeezed at 30,000 Feet." It's about a recent flight I took where I sat next to two extremely large passengers. It's a funny (albeit frustrating) tale that features a lot of great music. I also briefly discuss the whole issue around obesity and air travel.
If you or any of your readers would like to hear it, I'd be honored to have you drop by:
http://www.hoytus.com
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