01-28-2008
06:28 PM
10 Loves
About three months ago my wife was diagnosed with cancer. We decided if everything looked good we would take a vacation. Well so far everything looks good. So I invited my entire family to come with us for a four day trip. Leaving our airport your staff couldn't be more helpful. However on the way back, the plane boarded early and I was told to check the strollers at the next gate. I went to the next gate and they sent me to the next desk. My family of 12 had already been boarded(including my twins). I asked your front desk if they could help and their response was get back in line. No sympathy, No eye contact, just get in line. Your flight crew was excellant but your desk people need to be little more sympathetic.
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