I remember the old 1-30, 30-60, etc. plastic boarding cards. I loved that, and I like that Southwest is moving back in that direction. But I'm really, really disappointed in the decision not to let families pre-board.
Families pre-board not just because it is convenient for them, but because it is convenient for everyone. When families pre-board, they are sitting and out of the way by the time the rest of the passengers are boarding. One of Southwest's primary competitive advantages is fast airport turnaround time. I think this change is going to slow things down, and if that happens, we're sure to see a change of policy.
... View more