01-25-2011
01:29 AM
1 Love
I've looked at the new website. I've made all the calculations and none of it adds up. My reasons for choosing Southwest included: 1) reasonable fares, 2) convenient flights, 3) easy to understand rewards program and easy to earn rewards, 4) a company that championed the little guy, 5) a company that made travel fun again, and 6) friendly staff. So far all you have left is friendly staff and convenient flights.
Under the new system, I will now have to spend a lot more money to earn my rewards flight voucher and that means seeing my kids less often. At this point, I may have to go back to driving and that certainly cuts into the time I can spend with them.
Thanks for caring, Southwest. And thanks for proving once again that corporate math is far different from the Average Joe math.
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