Southwest Airlines is truly an airline which responds always to their customers. It started out with a "service" attitude, that their customers were to be respected and cared for, and the employees on the ground and in the air always conveyed this caring attitude! Herb Kelleher imprinted this company - it is still the "Love" airline. I always fly Southwest & love the experience! They get the job done, and are free to be themselves, show their personalities, and their sense of humor. They are always helpful. I can't wait to fly again....much of my family live in Indiana and I am in Texas, and there are new great-grandbabies happening in Indiana! Five of them!!!..............Southwest Airlines has carried me to weddings, holidays, and sadly funerals.........I am always proud to fly Southwest Airlines -don't change - "I love you just the way you are!!!"
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