I love that Sothwest continues to be the leading airline in the U.S. I will not fly anywhere unless Southwest flies there....otherwise I know there will be complications. With this new feature to arrive in 2010 it reinforces the company's desire to accommodate their guests as much as possible. Way to go Southwest! I fly from Providence to Baltimore all the time to visit family while I'm away in college. I promise you my relationship will continue as you continue to impress me with your amenities and service.
Thank you so much.
John
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