I now have had the opportunity to fly on 5 flights with the new planes, mostly between Chicago to PHX, here are my thoughts:
1) The planes look great!
2) I congratulate SWA, for the time spent to improve the design, environment, and storage features
but...the solutions fails for me and the many other passengers on the flight. The space has gone from tight to very comfortable. I am 6' tall, 188 lbs, with a 35 inch inseam, and the space is to short for my femur to fit without sitting sideways, and if the middle seat is taken, that is not possible.
Not to sound alarmist, but this is such an issue, if all the planes go this way, I will need to change airlines, ugh...
I was most elite level status at American and switched to SWA, great services, easy to process, good systems, etc,,,and have enjoyed the switch. These new seats sizes makes my 3.4 to 4 hours trips beyond uncomfortable. Please let me you will reconsider the size.
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