This past July was my first flying experience with SWA. I don't know if I will fly with SWA again due to non-assigned seating. I flew from Chicago to San Jose California roundtrip and seen people left behind due to the planes being overbooked with no seats left. I was lucky that I had A passes both ways but it was not that way for quite a few others. If SWA would change their policy to assinging seats I think there would be many happy SWA travelers.
... View more