I think, maybe, if I had started to listen to that personal lecture on morality from that self-righteous flight attendant I would have slapped her silly, if I was female, or punched him in the face, hard, if male, as I am. It probably would have got me arrested on an assault charge, and I think it would have been worth it. Of course, I will never, unless I have absolutely no choice at all, fly Southwest ever again. I saw the pic of the young lady - she was stylishly dressed for a summer day. Her clothing was legal on the street at the point of departure and at the point of landing. Where, how, on what basis do you or your employees suddenly become morals police and fashion critics? I heard on TV show a lawyer say that he thought Southwest was way out-of-line and wrong, but gave it as his legal opinion a lawsuit would not succeed. That really is too bad. The only thing that will make a real impact is to successfully sue Southwest, and the employee personally, and the "old lady", whomever it was, who complained - again personal lawsuit. I cannot understand why she can't sue for humiliation and so on. I hope Southwest loses millions in lost customers. What is more, if you are such an all-fired "family values" airline, whatever the heck that actually means, then say so - label yourselves as such, and tell all customers they must pass a "proper attire, dress code" inspection before boarding. The employee thing is more difficult. On the one hand, he or she should be fired. On the other hand, wrong as wrong can be, I can see why you might want to stand behind the employee. I hope it costs you, heavily, to do so.
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