Southwest Airlines Community

I hope its better than your old one - I just got used to SW messing with me. And just try to get customer service - its a joke. Will never fly SW again. They will one day realize that there are other airlines that people can fly and then maybe...just maybe they will learn how to treat their customers. ... View more

I cannot believe that Southwest would cancel the Kansas City to Tulsa flight segment. As a loyal Southwest Rapid Rewards member who flys across the country every week this is disapointing. I will be looking to other airlines for my flights instead of Southwest. ... View more

Thanks to everyone for commenting on this issue. The topic spurred a lively discussion. No new issues have been raised for the past day or so, and the comments have devolved into personal issues between commenters, so this is a good time to close the discussion. The Blog Team ... View more

I have been flying from Florida to Philadelphia almost every month in the past year and have been very satisfied with the service on Southwest. I do not understand, however, why you do not permit small pets in underseat carriers. I was trying to earn free flights, but now, I can no longer use your airline as I have a toy poodle that has to travel with me when I plan to stay a few weeks. ... View more

I would really like to see Southwest fly out of RFD ( Rockford, IL) to Las Vegas and Phoenix. People come from afar to use this airport because of free parking and convenience. Is this a possibility? ... View more