Southwest has shamed themselves. A company that boasts its record of safety and customer commitment is cited by the FAA for ignoring "cracks" in their aircraft. Where is the trust? How can Southwest think so little of human life to risk thousands of lives for their own greed. Herb Kelleher has disgraced Southwest and the entire airline industry. Furthermore, Mr. Kelleher has demonstrated a callous and reckless disregard for the lives and safety of his loyal customers. Shame on you Mr. Kelleher and shame on your company.
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