09-12-2007
06:24 PM
1 Love
Although SWA doesn't fly to Alaska, so I have no choice to choose a different airline to fly on, I can however choose a different airline to invest in. Did Herb have any input on the decision of not to appologize to this woman? I as a former stock holder do appologize for the embarrasment caused by this incident.
I do agree that you have the right to refuse service to anyone, but is it right to do so in a case such as this?
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