02-16-2010
01:50 AM
It's about time overweight people are dealt with. It's unfair to me if I have to sit next to an overweight person. They slop over into my seat, take up the arm rest forcing me to use only part of a seat I fully paid for. They are a danger to every person on the plane. If they take the aisle seat in case of an emergency how can I get by them. Once they are in the aisle they block it and no one can get around them. They also move much slower than other passengers thus preventing others from exiting quickly. I'm happy you have taken action. An overweight person shouldn't be rewarded with a voucher, cash or special seating instead they need to pay for the 2 seats that they require and not make me miserable in my seat or endanger my life. I love you Southwest and will always fly with you.
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Thank you for your policy of not allowing Overweight passengers to take up two seats without paying for an extra seat. As a long time customer I agree with your policy and the Capt. who made the decsion to terminate the flight of Kevin Smith . Overweight passengers should not be so large as to infringe on my Comfort or cause a Safety Hazard. Keep up the good work...your a great airline and I appreciate your focus on customer service.
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I'm not interested in Wi-Fi at all and shouldn't have to pay more for something I don't want or use so that others can have it free. Flying is when I get to read a book and I like the quiet time. I hope that everyone will be required to turn off the volume.
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