Please, please, please do not change to assigned seating. After reading an article about this blog in the Baltimore Sun I felt I had to respond. I've been a loyal Southwest customer for many years. One of my favorite things about the company is its relaxed attitude. I like that the airline doesn't have a first class and that everyone knows if you want the best seats show up early. And mind you, I'm not always there early but if I don't get the great seat I know whose fault it is - mine. I have heard the argument that assigned seating would let people avoid sitting next to a screaming child but it's not true. With assigned seating you never know who you're going to get But with open seating you could chose to walk right past the kid and his/her tired parents (or anyone one else you'd prefer to avoid) and sit as far away as possible. Ignore the elitsts who prefer assigned seating or first class seating. They need to accept that its their responsibility to get to the airport early enough to get the good seats. They shouldn't blame the airline for their laziness! Keep on doing what you're doing - it's great!
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