08-24-2007
02:47 AM
20 Loves
I just flew to Houston Texas on 8-14-07. All went well. But on the return trip on 8-22-07, my suitcase, which is made of hard plastic, was completely broken. I purchased this suitcase because it would handle rough handling at the airport. In fact, the only way it could have been broken was that they had to drive over it. It is completely destroyed. Southwest has a problem. I will never fly with them again. The tickets were very reasonable, but if you figure the cost of a $200 suitcase, they don't compare. They were also an hour late on the takeoff, which put us one hour late of our goal. But the destruction of my suitcase burns me up. I recommend you fly someone else....Ken Eeds...541-672-6785!
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