The Customer Service Award is well deserved! I personally feel like I'm walking into the comfy confines of an old friends home when I board a flight. Every employee seems down to earth and welcoming, which I know is part of the job description, but I get the impression that they are simply acting as they would with friends and family. I don't think there is a more dedicated and customer-friendly airline around and it all starts at the top in the corporate office with people like you, that do such a great job putting forth a wonderful service.
Now, if we could just get rid of that orange on the planes. Too close to burnt orange!
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