02-16-2010
01:55 AM
As someone who flies many, many times a year for business, I understand the instant reaction to try and smooth this over for someone with a public platform.
But the ugly truth is that nearly every time I fly SouthWest (which I stopped doing for my own sanity this year) someone got kicked off for being in violation of the "space limits" or whatever you refer to them as.
I'm a small female and I am still shamed to see people who can sit comfortably next to me booted by some attendant on a power trip or to accomodate some other attendant flying standby (and yes, that did actually happen to the person next to me once, hence me never flying SouthWest again).
Either change your policy or enforce it fairly. They are two equally admirable options. Pretending that you were in the right until this blows over has not been proven as a valid or responsiable action by a corporation.
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